TERMS & CONDITIONS
Effective Date: 3.01.2025
Welcome to Northern Spruce Studio, a site dedicated to showcasing and selling handmade pottery. Please read the following Terms and Conditions carefully before using our website or purchasing our products. By accessing or using the website, you agree to comply with and be bound by these
Terms.
1. Acceptance of Terms By using this website, you agree to these Terms and Conditions and our Privacy Policy. If you do not agree to these terms, please do not use this website.
2. Use of Website You agree to use the website only for lawful purposes and in a manner consistent with these Terms. You will not engage in any conduct that could damage, disable, or impair the website’s functionality or interfere with any other user's enjoyment of the website.
3. Products and Pricing All pottery products listed on the website are handmade and subject to availability. Prices for products are subject to change without notice. We make every effort to provide accurate descriptions, but there may be slight variations in color, size, and design due to the handmade nature of our products.
4. Orders and Payments By placing an order through our website, you are making an offer to purchase our products. We reserve the right to accept or reject your order at our sole discretion. Payment for orders must be completed through our secure payment gateway before shipping.
5. Shipping and Delivery We ship our handmade pottery throughout the US. Delivery times and fees may vary depending on your location. Please refer to our Shipping Policy for more information. We are not responsible for delays caused by the shipping carrier or customs.
6. Returns and Refunds Due to the handmade nature of our pottery, we do not accept returns unless the product arrives damaged or defective. Please refer to our Returns and Refunds Policy for more details.
7. Limitation of Liability In no event shall we be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our website or products.
8. Intellectual Property All content on this website, including but not limited to logos, images, product descriptions, and text, are the property of Northern Spruce Studio and are protected by copyright laws. You may not use any content from this website without prior written permission.
9. Modifications We reserve the right to modify or update these Terms and Conditions at any time. Any changes will be posted on this page with an updated effective date. Your continued use of the website after any changes constitutes acceptance of the updated terms.
10. Contact Information For questions or concerns about these Terms and Conditions, please contact us at: northernsprucestudio@gmail.com
PRIVACY POLICY
Effective Date: 3.01.2025
At Northern Spruce Studio, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website.
1. Information We Collect We collect personal information when you use our website, including when you make a purchase, sign up for our newsletter, or contact us. The information we may collect includes:
Name
Email address
Shipping address
Payment information
Browsing behavior (e.g., pages visited, items viewed)
2. How We Use Your Information We use your information for the following purposes:
To process orders and payments
To communicate with you about your orders or inquiries
To improve our website and services
To send you promotional emails (only if you’ve opted in)
3. Cookies and Tracking Technologies We use cookies and similar tracking technologies to enhance your browsing experience, track website activity, and personalize your experience. You can manage your cookie preferences through your browser settings.
4. Data Security We take reasonable precautions to protect your personal data, but please be aware that no method of transmission over the Internet is 100% secure. We use industry-standard encryption methods for payments and sensitive data.
5. Third-Party Services We may use third-party services (e.g., payment processors, shipping carriers) to fulfill orders. These third parties will only have access to your information as necessary to provide the services and are required to keep your information secure.
6. Sharing Your Information We will not sell, rent, or share your personal information with third parties, except as required by law or to provide services you have requested.
7. Your Rights You have the right to:
Access and update your personal information
Request that we delete your personal information
Opt-out of marketing communications at any time
8. Children’s Privacy Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 13.
9. Changes to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the website after any changes constitutes acceptance of the updated privacy policy.
10. Contact Us If you have any questions about this Privacy Policy, please contact us at: northernsprucestudio@gmail.com
